Effective Date: 22.06.2025
Last Updated: 22.06.2025
1. Introduction
Skylark Tech (“we,” “our,” or “us”) is committed to protecting your privacy in accordance with the General Data Protection Regulation (GDPR) and Polish data protection laws (RODO). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our WordPress plugins, or use our services.
Data Controller: Skylark Tech
Registered Address: ul. Taśmowa 8 02-677 Warszawa
Contact: info@skylarkads.pl
Data Protection Officer: info@skylarkads.pl
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Create an account on our website
- Make a purchase
- Subscribe to our newsletter
- Contact us for support
- Participate in surveys or promotions
This information may include:
- Name and contact information (email address, phone number)
- Billing and payment information
- Account credentials
- Communication preferences
- Support ticket information
2.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and location data
- Browser type and version
- Operating system
- Pages visited and time spent
- Referring website
- Device information
2.3 Plugin Usage Data
Our plugins may collect anonymous usage statistics to improve functionality:
- Plugin version and WordPress version
- Feature usage patterns
- Error logs and performance data
- Website domain (for license verification)
Note: We do not collect personal data from your website visitors through our plugins unless explicitly configured by you.
3. Legal Basis for Processing
Under GDPR/RODO, we process your personal data based on the following legal grounds:
- Contract Performance (Article 6(1)(b)): Processing necessary for order fulfillment, license delivery, and customer support
- Legitimate Interest (Article 6(1)(f)): Website analytics, fraud prevention, and service improvement
- Consent (Article 6(1)(a)): Marketing communications and optional data collection
- Legal Obligation (Article 6(1)(c)): Tax records, legal compliance, and regulatory requirements
4. How We Use Your Information
We use the collected information for the following purposes:
4.1 Service Provision
- Process and fulfill your orders
- Provide customer support
- Deliver software updates and security patches
- Verify license authenticity
- Manage your account
4.2 Communication
- Send order confirmations and receipts
- Provide technical support
- Send important product updates
- Deliver marketing communications (with consent)
- Respond to inquiries and requests
4.3 Improvement and Analytics
- Analyze website usage and performance
- Improve our products and services
- Develop new features
- Prevent fraud and abuse
- Ensure security and compliance
5. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
5.1 Service Providers
We may share information with trusted third-party service providers who assist us in:
- Payment processing (PayPal, Stripe, etc.)
- Email delivery services
- Website hosting and maintenance
- Analytics and marketing tools
- Customer support platforms
5.2 Legal Requirements
We may disclose your information if required by law or in response to:
- Court orders or legal processes
- Government requests
- Protection of our rights and property
- Prevention of fraud or illegal activities
- Protection of user safety
5.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- SSL encryption for data transmission
- Secure payment processing
- Regular security audits
- Access controls and authentication
- Data backup and recovery procedures
Important: No method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
Specific retention periods:
- Account information: Until account deletion
- Purchase records: 7 years (for tax purposes)
- Support tickets: 3 years
- Website analytics: 26 months
- Marketing data: Until unsubscribe
8. Your GDPR/RODO Rights
Under GDPR and RODO, you have the following rights regarding your personal data:
7.1 Access and Portability
- Request access to your personal information
- Receive a copy of your data in a portable format
7.2 Correction and Updates
- Correct inaccurate information
- Update your account details
7.3 Deletion
- Request deletion of your personal information
- Close your account
7.4 Marketing Communications
- Unsubscribe from marketing emails
- Opt-out of promotional communications
7.5 Data Processing
- Object to certain data processing
- Restrict processing in specific circumstances
To exercise these rights, contact us at: privacy@skylarkads.pl
Response Time: We will respond to your request within 30 days as required by GDPR/RODO. In complex cases, we may extend this period by an additional 60 days with notification.
7.6 Right to Lodge a Complaint
You have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated. In Poland, you can contact:
- Polish Data Protection Authority (UODO)
- Website: uodo.gov.pl
- Email: kancelaria@uodo.gov.pl
8. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences
- Analyze website traffic
- Improve user experience
- Provide personalized content
You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
10. Children’s Privacy
Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the information immediately.
11. International Data Transfers
When we transfer your personal data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place:
- Adequacy Decisions: Transfers to countries with adequate protection levels
- Standard Contractual Clauses: EU-approved contracts with data processors
- Certification Schemes: Privacy Shield successors and similar frameworks
- Binding Corporate Rules: For transfers within multinational organizations
Current international transfers may include:
- Payment processors (PayPal, Stripe) – USA with adequate safeguards
- Email services – Various locations with Standard Contractual Clauses
- Cloud hosting – EU/EEA preferred, others with appropriate safeguards
12. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by:
- Posting the updated policy on our website
- Sending email notifications
- Displaying prominent notices
Your continued use of our services after changes constitutes acceptance of the updated policy.
13. Governing Law
This Privacy Policy is governed by the laws of the Republic of Poland and applicable EU regulations (GDPR).
Contact Information
For questions about this Privacy Policy or our data practices:
- Email: info@skylarkads.pl
- General Contact: info@skylarkads.pl
- Response Time: Within 72 hours
© 2025 Skylark Tech. All rights reserved.
This policy is part of our Terms of Service and Returns Policy.